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Pay Online

Introduction

 

We are integrated directly with Payment gateway providers as well as invoicing providers for your convenience of invoice payments. The preferred mode of payment is through BANK TRANSFER and entails 0 fees. However, if you wish to pay through other forms of payment, please proceed below.

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Payment Policy

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This page outlines the policies related to the capture of payments for invoices via the payment gateway used by Nighthack Labs. It is important that clients understand and agree to these policies prior to initiating payment through the designated gateway.

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Terms and Conditions
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  1. Invoicing: Nighthack Labs issues invoices based on work items that have been delivered. Each invoice reflects completed work and corresponds to the terms agreed upon by both Nighthack Labs and the client prior to the commencement of the work.

  2. Payment Method: Payments can be made through a secure online payment gateway, which supports various methods such as credit cards, debit cards, and direct bank transfers. Details of the payment process and supported methods are clearly stated on the payment portal.

  3. Due Dates: Payments are due as per the date stated on the invoice. Late payments may be subject to late fees or suspension of services as detailed in the contractual agreement between Nighthack Labs and the client.

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Privacy

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Nighthack Labs is committed to protecting the privacy of our clients. All transactional information is processed securely and in compliance with the latest data protection regulations. Personal and financial information provided during the payment process is encrypted and used strictly for processing the transaction.

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Refunds and Cancellations
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  1. No Refunds: As invoices are raised only against work items that have been delivered, Nighthack Labs does not offer refunds. Clients are encouraged to review the work thoroughly before payment and address any concerns or revisions as per the terms of the service agreement.

  2. Failed Transactions: In the event of a failed transaction, the amount debited (if any) will be refunded according to the bank’s policies governing such transactions. Nighthack Labs is not responsible for any delays or terms imposed by the bank involved.

  3. Disputes: Any disputes related to payments should first be addressed by contacting Nighthack Labs at info@nighthack.in. If the dispute is not resolved, clients can escalate the issue by sending a detailed email to legal@nighthack.in.

  4. Cancellation of Services: If a client wishes to cancel a service, they must refer to the specific terms outlined in their service agreement. Cancellation does not absolve the obligation to pay any outstanding invoices issued for work already completed.

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Shipping and Exchange
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  1. Shipping: Shipping is not applicable as Nighthack Labs delivers services before raising an invoice. There is no physical delivery involved, and all deliverables are provided digitally or through agreed-upon platforms.

  2. Exchange Rates: Any transaction involving foreign currency will be subject to the prevailing exchange rates. The payee is responsible for any exchange rate differences and overheads associated with currency conversion. Nighthack Labs will bill in the agreed-upon currency, and the payee will bear any additional costs incurred from currency exchange.

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Contact Information

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For any questions or concerns regarding payment policies or specific invoices, clients may contact:

or head to the Contact Us Section

 

Disclosure

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This Payment Policy is part of the contractual agreement between Nighthack Labs and its clients. By making a payment, clients acknowledge that they have read, understood, and agreed to the terms outlined in this document. Nighthack Labs reserves the right to modify these policies and will communicate any changes to its clients.

Effective Date: July 1, 2024

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